Terms And Conditions


Your contract for purchases made through the Site is with Djruffneck.com, and you undertake that any and all goods ordered by you are for your own private and domestic use only.

You must be sixteen years old to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.

You agree that e-mail can be used as a long-distance means of communication.

No contract for the sale of any product will subsist between you and Djruffneck.com unless and until Djruffneck.com accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Djruffneck.com sends the e-mail to you (whether or not you receive that e-mail). This confirmation e-mail amounts to an acceptance by Djruffneck.com of your offer to buy goods from Djruffneck.com or a third party supplier that is engaged on your behalf by Djruffneck.com.

This confirmatory e-mail will contain all relevant statutory information concerning your contract.

The confirmatory e-mail will also contain a link to these terms and conditions, and may be amended in accordance with paragraph 43 below from time to time.

You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

Djruffneck.com will not pass on your personal details to any third party. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information.

You undertake that all details you provide to Djruffneck.com for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

You must choose a username and password on completion of registration. You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.

If there are any changes to the details supplied by you it is your responsibility to inform Djruffneck.com as soon as possible.

All purchases are non-exchangeable, non-refundable and non-transferable.

You may cancel your order at any time prior to your order being processed. We can accept cancellations by email to orders@djruffneck.com You may also withdraw from the contract at any time after the product has been dispatched and you have received our email confirming your order but no later than 5 working days after the day after you receive the product by:

1.sending the notice of cancellation by email to orders@djruffneck.com ensuring that you quote your name, address and order reference number; or

2.where you have already received the goods, returning the goods to Djruffneck.com unopened together with the original invoice. Djruffneck.com will refund you the purchase price of the goods. Djruffneck.com shall not refund any additional customs duties. You will be liable for any charges incurred in returning the goods to Djruffneck.com.

Djruffneck.com reserves the right to make a 15% restocking charge for any goods which are not returned in mint condition or to refuse to accept such goods, at its sole discretion. Djruffneck.com also reserves the right to make a charge for collecting goods from your premises in circumstances where they are not defective but you have cancelled your order. Your statutory rights are not affected.


This section applies only to the extent permitted by law. For the avoidance of doubt, Djruffneck.com do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Djruffneck.com’s negligence or wilful default, or that of Djruffneck.com’s employees, agents, or subcontractors or (b) fraudulent misrepresentation.

Djruffneck.com does not accept liability (except as set out below) for any errors and omissions and reserves the right to change information, prices, specifications, and descriptions of listed goods, products, and services.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the Site is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfill your order at this price. We shall be under no obligation to fulfill an order for a product that was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, canceling the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount in accordance with these Terms.

Djruffneck.com will do its best to correct errors and omissions as quickly as practicable after being notified of them.


In the unlikely event that you receive goods that were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Djruffneck.com shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question PROVIDED THAT you notify Djruffneck.com of the problem in writing at the address stated in the confirmation e-mail within 7 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.

You and Djruffneck.com will only be liable under these Terms for losses that are a reasonably foreseeable consequence of the relevant breach of contract.

The products sold on the Site are provided for private domestic and consumer use only. Accordingly, Djruffneck.com do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss or damage to property, and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from Djruffneck.com.

Processing of orders

Credit and Debit cards are debited on the day of packing by Djruffneck.com. All prices include sales taxes (where applicable) unless otherwise stated, and a charge is made for shipping.

Every purchase you make shall be deemed performed in Holland. Dutch law shall govern every aspect of contractual agreement concerning purchases made from the Site.

Djruffneck.com aims to arrange shipment of all in-stock items within 48 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. Djruffneck.com are not able to supply dates our suppliers may get an item in stock.

You can keep track of your order status yourself online with the order tracking facility on your account page. Our standard Returns Policy applies to all purchases from Djruffneck.com.


The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in installments. You may cancel your entire order with us if subsequent installments forming part of your order are not delivered by us. The title to any product ordered will pass to you once Djruffneck.com has received payment in full for that product. Risk in any product ordered will pass upon delivery to you.

If your delivery address is outside of Holland, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Djruffneck.com advises each customer to contact their local customs office for further information.

Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.


We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labor disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions, and any other similar events.

We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.

You may not permit, create unauthorized framing of, or deep linking to, the Site or the creation of derivative works thereof from any other website under your management or control.

In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered), and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.

Subject to the license granted to you to use the Site, Djruffneck.com reserves all rights, title, and interest in its Intellectual Property Rights in the Site. Any goodwill accruing from the use of Djruffneck.com and its affiliate’s trademarks, trade and business names, and service marks under this Agreement will vest in Djruffneck.com and its affiliates, as appropriate.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Djruffneck.com tracks the electronic fingerprints of every order placed on Djruffneck.com to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

We reserve the right to terminate this Agreement and to suspend or terminate your access to the Site immediately and without notice to you if:

you fail to make any payment to us when due;

you breach the terms of this Agreement (repeatedly or otherwise);

when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you or your identity;

we suspect you have engaged, or are about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.

Djruffneck.com may amend these Terms from time to time, and place the new version on the Site. When Djruffneck.com do so, it will mention the fact on our home page (www.djruffneck.com). For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms. Otherwise, such changes will be effective against existing users thirty days following the posting of the amended version on the Site. Your continued use of the Site following djruffneck.com‘s posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.

These Terms supersede any and all other conditions, understandings, commitments, agreements, or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Djruffneck.com and you relating to your purchase. Djruffneck.com advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Djruffneck.com. We will store a copy of the contract entered into by you with Djruffneck.com. You are advised to read (and are responsible for reading) fully all information on this website.

If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.

These Terms are subject to the laws and exclusive jurisdiction of the Courts of Rotterdam, Netherlands.

Tower Music BV
Ambachsstraat 12
The NetherlandsKvK: 90690338
VAT: NL865411827B01